After a loss what first thing insured should do ?

According to the most commonly used home owner’s policy, in case of a loss to covered property, you must see that the following are done

1. Give prompt notice to us or our agent.
2. Notify the police in case of loss by theft.
3. Notify the credit card or fund transfer. card company in case of loss under Credit Card or Fund Transfer Card coverage.
4. Protect the property from further damage. If repairs to the property are required, you must:
1. Make reasonable and necessary repairs to protect the property, and
2. Keep an accurate record of repair expenses.
5. Prepare an inventory of damaged personal property showing the quantity, description, actual cash value and amount of loss. Attach all bills, receipts and related documents that justify the figures in the inventory.
6. As often as we reasonably require:
1. Show the damaged property,
2. Provide us with records and documents we request and permit us to make copies, and
3. Submit to examination under oath while not in the presence of any other insured and sign the same.
7. Send to us, within 60 days after our request, your signed, sworn proof of loss which sets forth, to the best of your knowledge and belief
1. The time and cause of loss
2. The interest of the "insured" and all others in the property involved and all liens on the property;
3. Other insurance which may cover the loss;
4. Changes in title or occupancy of the property during the term of the policy;
5. Specifications of damaged buildings and detailed repair estimates;
6. The inventory of damaged personal property described in the 2.e. above;
7. Receipts for additional living expenses incurred and records that support the fair rental value loss; and
8. Evidence or affidavit that supports a claim under the Credit Card, Fund Transfer Card, Forgery and Counterfeit Money coverage, stating the amount and cause of loss.

How can a loss consultant help me ?

Before the rebuilding process can begin, an accurate and comprehensive assessment of all losses must be conducted. The professionals at the Trans Europa Company are skilled in preparing these involved claims to help you receive the full amount to which you are entitled, in accordance with policy terms. But most important, the services of a public adjuster will save you money.

What should I look for in a public adjuster ?

The same qualities you look for in any other professional - experience and proven performance. Your public adjuster should also employ its own staff or professionals including adjusters, building and contents appraisers, inventory specialists and certified public accountants. .

Why are staff specialists important in my choice of a public adjuster ?

These specialists assure the technical competence, teamwork, loyalty, and continuity so vital to a full and fair recovery of your insurance proceeds. One adjuster is responsible for the coordination, management and preparation of your loss. He will keep you informed and will always be available to answer your questions.

When should I consider a loss consultant ?

Immediately. We will inspect your loss and answer your questions without cost or obligation. Don't wait! The steps you take today could have a profound effect on the outcome of your claim.

What is the role of the insurance company adjuster ?

As a representative of the insurance company he will review, audit and adjust the documentation you are required to prepare to substantiate your claim.

What information will be required to prove my claim ?

Your claim preparation must include all or part of the following:

• Detailed unit cost appraisal to replace building damage with like-kind, and quality.
• Detailed physical inventory and appraisal of all contents, including furniture, fixtures, equipment, and stock, whether damaged or undamaged.
• Insurable value appraisal of building and contents for co-insurance requirements.
• Identification and evaluation of the betterments and improvements, including your insurable interests.
• Physical depreciation schedule on all property.
• Determination of salvage disposal.
• Analysis of gross earnings value and loss for Business Interruption claim.
• Analysis of accounting records in relation to property values.

Do I have to get estimates from contractors ?

No, not when you employ the Trans Europa Company. Our building appraiser will prepare a complete specification of damages with applicable unit cost. He also will prepare a valuation of the building for co-insurance requirements and depreciation analysis when applicable.

What problems are most common in adjusting a claim ?

All claims are subject ot differences of opinion and policy interpretation. Each claim is unique and includes many variable factors. Generally, differences between the insured and the insurance company arise concerning the scope of damage and type of restoration required, depreciation percentages to be applied, if applicable, and appropriate labor and material costs.

How about help from my insurance agent ?

Insurance agents usually are experts in their own field: selling insurance. They generally do not have the specialized knowledge or staff to prepare complete and accurate claims. Insurance companies rely on their adjusters, not their agents, to settle claims.

What is the fee for your services ?

The fee is usually a small percentage of the final settlement. In the final analysis you will find our service has been financially beneficial to you.